The Star system in Koncert allows you to mark your favorite report, individually.
Below you can find how to mark a report favorite:
- In the My Reports tab » Report Inputs section, choose the Product 'Agent Assisted Dialer'. Reports associated with the selected product will appear under the Report Type dropdown. Select the report that you wish to mark as favorite.
- After selecting the report, click on the icon to the left of the Report Type field.
- A success message below will be displayed. Click OK.
- The Star icon turns yellow that indicates the marked list is a starred/favorite report.
- You can view your favorite reports under the Report Type dropdown » Top Favorites section, as shown below:
Please contact Koncert Support for any questions at email@example.com or 603-952-2505.