To use the Join Audio » Computer Audio feature, your browser must have Microphone permissions enabled for Koncert.
Below you can find the steps on how to enable your microphone for Koncert:
- When logging in to the Koncert portal for the first time and clicking the Join Audio » Join Using Computer Audio button, the following window asks for access to your device's microphone.
Allow this time – Allow to access your microphone only for the current session.
Allow every visit – Allow permission to access your microphone at all times. You will not need to grant microphone access each time.
- After allowing, you will now see a Red icon in the Chrome tab and a Mic icon in the address bar after joining with the computer audio. Those icons indicate that your microphone has been enabled for Koncert.
If needed, you can also manually enable the Microphone permissions for Koncert before joining with the computer audio by following the below steps:
- Click on the View Site Information icon in the address bar left to the URL.
- Click on the Site settings option.
- Click the Microphone dropdown (under the Privacy and Security tab) and select the option Allow to enable microphone access.
- After you have enabled your microphone, please go back to the Koncert tab to Reload the site.
- You will now see a Red icon in the Chrome tab and a Mic icon in the address bar after joining with the computer audio. Those icons indicate that your microphone has been enabled for Koncert.
Please contact Koncert Support for any questions at support@koncert.com.
NOTE: The information provided here is for informational purposes only and should not be considered as a legal advice. Please consult your legal counsel regarding compliance with relevant laws.