Workspace, formerly known as Base App is the latest addition to our B2B Sales Engagement Platform that simplifies the process of creating Orgs and User accounts in the Koncert platform. This dramatically reduces the support intervention, enhances control over administrator usage, and reduces the time required for generating organizations and user accounts for new users.
Please contact Koncert Support at email@example.com or 603-952-2505 for product information and choose the products that suit your needs, and assign licenses accordingly.
With a simple signup process, you can create your own Org in the Koncert platform (known as an admin user), invite other users in the Organization, assign roles to them, and then get started using the products.
The Workspace has seven tabs, as follows:
- My Profile
- User Management
- Account Management
- Remote Coach
- Call Recordings
Click to expand or collapse the Workspace tabs. When expanding, you can view the complete name of the Tabs, as shown below:
Dashboard – It is the default-landing tab in Workspace which shows the following information:
My Profile – This tab is used to view your personal information, your roles, and license information, as well as buttons for launching Koncert products (that you licensed) from Workspace.
User Management – This tab is used to invite other users in the organization to explore the Koncert products, assign their roles, allocate the product licenses, edit the user's information, and make them active/inactive.
Account Management – This tab is used to view and update the company details.
Administration – Click to launch the Koncert Administration tab in a separate tab of the same browser.
Remote Coach – Click to launch the Koncert's Remote Salesfloor tab in a separate tab of the same browser.
Call Recordings - Click to launch the Koncert's Call Recordings tab in a separate tab of the same browser.
Profile – Displays the initials of the First name and Last name of the Admin. Click to perform the following actions.
Palette Icon – Click to switch to Koncert AI Dialers application.
Please contact Koncert Support for any questions at firstname.lastname@example.org or 603-952-2505.
NOTE: The information provided here is for informational purposes only and should not be considered as a legal advice. Please consult your legal counsel regarding compliance with relevant laws.