The Sign up process for users has been simplified, and they can sign in using their Email address as registered by the Admin user.
Below you can find the steps to sign in to Workspace:
- Go to your registered email and click on the Login to Koncert button in the invite email you received.
- The Workspace login page will be displayed for setting your login password.
- Enter your password and reconfirm the same password in the respective fields and click the Change Password > button.
NOTE: Password should be at least 8 characters in length and contain at least 3 of the following character types:
-
- Lower case letters (a-z)
- Upper case letters (A-Z)
- Numbers (0-9)
- Special characters (e.g. !@#$%^&*)
- After setting your password successfully, a confirmation message below will be displayed.
- You will be redirected to the Koncert App Sign in page, where your registered email address will appear as your Username.
- Enter your password and click the Sign In button.
Once the Sign In button is clicked, the user will be prompted to set up the Multi-Factor Authentication to enhance the protection of your account and sensitive organizational data as shown below.
Scan the displayed QR code using any authenticator app of your choice (e.g., Google Authenticator, Microsoft Authenticator, or Authy).
Once scanned, enter the generated one-time password code into the field provided.
Remember this device for 30 days – Enable this option allowing trusted devices to bypass the one-time password code requirement for the next 30 days.
Click Continue to finalize the setup.
After enabling MFA, you will be required to enter a one-time password code from their authenticator app every time you log into Koncert. This ensures an added layer of verification on top of their username and password.
- Koncert will start setting up your organization once authorized, and you will be directed to the Koncert portal. If needed, you can navigate and explore the product by simply following the prompts or can even skip the Product Tour navigation by clicking the Skip option.
Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.