Follow this guide to map Caller IDs purchased from other area codes to your desired location. Ensure the pre-requisites are met for a smooth process.
Pre-requisites:
Ensure the Caller IDs have been purchased before mapping them from other area codes.
Refer to the article Purchase the Caller IDs in the Cart for detailed instructions.
Below you can find how to individually map Caller IDs from other area codes:
- In the Mapped Caller IDs sub-tab, switch to Grid View to see a list of all states.
- Locate the state where you want to map Caller IDs from other area codes and click the View button or link.
- After the Caller IDs - <State Name> window pops up, click the Cart icon
for the area code you want to map.
- In the Add Caller IDs window, select the option Map Caller IDs from other States.
- Use the Map from other state dropdown to select the area code from which the Caller IDs should be mapped to the chosen area code. Click the Save
icon under the Action column to proceed.
- A confirmation message will appear.
- The Caller IDs from the other states will be mapped and displayed under the Caller IDs column as shown below.
Removing a Mapped Caller ID:
- To remove a mapped Caller ID, click the Remove
icon under the Action column.
- The Delete icon will then be enabled next to the Caller ID.
- Click the Delete
icon to delete the Caller ID.
Once all adjustments are complete, click the Save icon to finalize your changes.
Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.
NOTE: The information provided here is for informational purposes only and should not be considered as a legal advice. Please consult your legal counsel regarding compliance with relevant laws.