Salesfloor is a versatile feature that allows users to initiate audio sessions through the Remote Salesfloor or a dialing session, thus creating virtual rooms where other users can join or listen to sessions. This article provides comprehensive instructions on how to create and join a Salesfloor room and manage its attendees.

In the context of Salesfloor rooms, there are three main roles: the host, the attendee, and the observer. The host is the user who creates the room, the attendee is any person who joins the room created by the host and the observer is a person who does not join or belong to any room but can listen to conversations within any room.

Refer to the article Salesfloor - Workspace for detailed information on managing the rooms.

Creating a Salesfloor Room

1. Navigate to the Remote Salesfloor tab, and then click the "Create New Room" button located at the top center of the screen. 

NOTE: Alternatively, the room will be created automatically upon clicking the Join Audio button in the Dialing Session tab. 

2. Upon clicking, a new room will be created. 

The created room will be displayed on other users' salesfloor side panel as a tile as shown below.

Joining a Salesfloor Room 

1. In the Salesfloor Side Panel, Click the Join icon for the room you wish to join. In the Salesfloor Side Panel, where you can see the list of active rooms. You can click the Join icon available across the respective tiles you wish to join.

2. This will allow you to enter into the corresponding room for any discussion. The below alert will be displayed for the host indicating <User Name> entered the room.

3. You can see the name of the person's room to which you joined i.e. here, JW (John William) joined in the room of MC (Michael Clarke), the text 'Michael's Room' appears at the top-right. Also the Microphone, Video Camera and  Screen Sharing options are turned off by default. If needed, you can turn it on based on the preferences.

When you (Attendee) left the meeting, the below alert will be displayed.

It's important to note that the host has the ability to remove any attendees from the room. Click on the Show Attendees icon, which opens the Attendees panel where you can see the list of attendees, and remove, if needed, by clicking the Delete icon.

Initiate a Dialing Session

Now, the attendee has entered into the host's room, where the host is ready to begin the session but has not started sharing his screen.

In the below screenshot, the attendee can see the host's screen while the host is currently on a call (Call Status). However, the host cannot see the visual activities happening in the room until the attendee initiates screen sharing.

The attendee can see the host's screen once the host has shared the screen and started the session.

Call Status

During the session, the host's status can be one of the following:

• Dialing: The host has started dialing the list.
• On Call: The host is currently on a call.
• Paused: The host has paused the session by clicking the Pause button.
• On Wrap: The host is in the wrap phase of the session

The screenshot below shows the host's screen from the attendee's point of view when the host is about to start the session.

The screenshot below shows the host's screen from the attendee's point of view when the host has started the session.

Captions

The Captions option is available under the Ellipses Menu. Click to enable or disable Captions. Once enabled, transcription of the spoken conversation will be displayed.

The transcription of the conversation between the Host and Attendee will be displayed in the Captions panel.

The attendee can view the transcribed content of both the host and the prospect while the host is on the call.

The host cannot view the captions during the call but can view them later under the Remote Salesfloor tab once the session is completed.

Chat

The host can click the Chat icon to instantly share the message with the attendees.

The Chat window will appear, where the host can enter the message.

When the message is sent, recipients will get a notification as shown below.

The screenshot below displays the chat window containing the chat history between the host and attendee.

You can minimize or close the chat window by clicking respective icons. Also, you can drag and drop the chat window to any desired position at the bottom of the screen.

Emoji

Both the host and the attendee can share an emoji as a way to provide motivation or encouragement or as a response to a question asked. Simply click on the Emoji, choose an emoji that reflects your preferences or mood, and send it. To add a touch of fun, a playful sound effect will accompany the emoji when it is sent.

For Host:

For Attendee:

However, the host will only hear the sound effect when the call status changes from On Call to Dialing, On Wrap, or Paused during the session, ensuring the playful sound does not distract during interactions with prospects.

Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.

NOTE: The information provided here is for informational purposes only and should not be considered as a legal advice. Please consult your legal counsel regarding compliance with relevant laws.