The seven key configuration areas are:

• Dialer – Controls dialing behavior and duplicate checks.
• Call Disposition – Manages call outcome settings and follow-up behavior.
• Call Rhythm Control – Defines how frequently prospects can be dialed.
• Salesforce API – Offers settings for Salesforce CRM integrations.
• Reports – Controls export settings for custom fields.
• Salesfloor – Manages access to Salesfloor and its features.
• Advanced – Enables options like AI summaries, Battlecards, and call ratings.

Admins can expand or collapse each section individually.

Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.

NOTE: The information provided here is for informational purposes only and should not be considered as a legal advice. Please consult your legal counsel regarding compliance with relevant laws.