The Advanced section includes:
- Allow Koncert to Review Calls: Enable/disable access to call recordings for QA or support.
- Enable AI Summary Generator: Controls whether AI-generated call summaries are available.
- Enable List-Level Battlecards: Controls visibility of Battlecards in import screens.
- Enable Achievements: Toggles visibility of Achievements across the org.
- Call Ratings Management: Add, delete, and reorder custom call ratings that are shown in the Call Recording tab.
Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.
NOTE: The information provided here is for informational purposes only and should not be considered as a legal advice. Please consult your legal counsel regarding compliance with relevant laws.