Call Me is an exclusive feature within Koncert, which is used to connect to the Phone Bridge by having Koncert call your phone, instead of manually entering the access code.
To connect to the Koncert Phone Bridge, you are required to log into Koncert.
- After successful login, you will be redirected to the Koncert My Session page.
- Click on the button at the top of the page, next to the product name Agent Assisted Dialer.
- Upon clicking the button, the We Can Call You pop up window will appear. Enter your phone number and click Call Now to have Koncert call you.
- Once you have answered your phone, you will be connected to the conference bridge. The Dial and Access Code in the Phone Status bar will be replaced by the icon, as shown below.
However, you can view the Dial and Access Code by hovering over the icon.
- Also, the Phone Status flashing in Red will turn Green with a checkmark and the Start Session button will start to flash green. If you have already uploaded your list, click Start Session to begin dialing.
Please contact Koncert Support for any questions at firstname.lastname@example.org or 603-952-2505.