After you hang up your call, you can select a Call Result from a list of call dispositions to document the call. The dispositions are managed by your CRM Administrator.
Below you can find how to log a call:
- After a call, click Log a Call.
- Select a call disposition from the dropdown.
- If needed, you can enter the call notes below the disposition.
- Click Save to save the call disposition.
Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.
NOTE: The information provided here is for informational purposes only and should not be considered as a legal advice. Please consult your legal counsel regarding compliance with relevant laws.