Flow Dialer
Executive Reports
- Flow Dialer – Executive Report
- Koncert – Executive Report
- Sales Rep – Connects Performance
Summary Reports
- Flow Dialer – Weekly Summary Report
Disposition Reports
- Flow Dialer – Call Disposition Report
International Dialing Reports
- Flow Dialer – International Dialing Report
- Flow Dialer – International Summary Report
Call Analysis Reports
- Call Rating / QC Report
- Koncert – Connects Report
- Koncert – Follow up Report
- Koncert – Referral Report
- Koncert – DNC Report
- List Performance Report
- List Audit Trail Report
- Parking Lot Detailed Report
- Parking Lot Summary Report
Usage Reports
- Flow Dialer – Usage Report
- Koncert – Usage Trend Report
- Koncert – Cadence Usage Report
- Overall Usage Report
- Koncert – User Monthly Usage Metrics Report
- Koncert – Cadence Email Metrics Report
Remote Coach Reports
- Remote Coach – Weekly Summary Report
- Remote Coach – Detail Report
Inbound Leads Reports
- Koncert – Inbound Leads Detailed Report
- Koncert – Inbound Leads Summary Report
- Koncert – Inbound Leads Talker Summary Report
Network Latency Report
- Koncert – Network Latency Report
Agent Assisted Dialer
Executive Reports
- Agent Assisted Dialer – Executive Report
- Koncert – Executive Report
- Sales Rep – Connects Performance
Summary Reports
- Agent Assisted Dialer – Weekly Summary Report
Disposition Reports
- Agent Assisted Dialer – Talker Call Disposition Report
- Agent Assisted Dialer – DA Call Disposition Report
- Agent Assisted Dialer – Talker and DA Call Disposition Report
International Dialing Reports
- Agent Assisted Dialer – International Dialing Report
- Agent Assisted Dialer – International Summary Report
Call Analysis Reports
- Call Rating / QC Report
- Koncert – Connects Report
- Koncert – Follow up Report
- Koncert – Referral Report
- Koncert – DNC Report
- List Performance Report
- Call Issue Analysis Report
- Call Outcomes Report
- Agent Assisted Dialer – Connects Report
- Agent Assisted Dialer – Dials Report
- List Audit Trail Report
- Parking Lot Detailed Report
- Parking Lot Summary Report
Usage Reports
- Agent Assisted Dialer – Usage Report
- Koncert – Usage Trend Report
- Koncert – Cadence Usage Report
- Overall Usage Report
- Koncert – User Monthly Usage Metrics Report
- Koncert – Cadence Email Metrics Report
Remote Coach Reports
- Remote Coach – Weekly Summary Report
- Remote Coach – Detail Report
Inbound Leads Reports
- Koncert – Inbound Leads Detailed Report
- Koncert – Inbound Leads Summary Report
- Koncert – Inbound Leads Talker Summary Report
Network Latency Report
- Koncert – Network Latency Report
Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.