A/B testing is a testing strategy to compare two or more different email templates and determine which Email Templates produce the best results. Based on the result, you can use the Email template that produces the best results.
This method aids to validate changes to an email which improves your open rate, click rate, or reply rate before you mark that template as the permanent option.
Creating an A/B Test
Below you can find how to execute A/B Testing in Cadence:
- Search and add your Email Templates to an Email Touch in your Cadence by clicking the Search icon in the Add Email Touch window.
- You can add a maximum of 5 Email Templates for testing.
Adding Prospects
It is recommended to add a higher number of prospects for A/B testing to determine the best email template(s). When adding prospects to an Email Touch (in a Cadence) with A/B testing, you can either have Koncert automatically select the templates for the prospects in even volumes or you can manually select the template that you would like to use.
Tracking Performance
After the execution of an email touch, you will begin to notice one template perform better than the others. You can track the performance of the email templates in the Templates tab, in the following ways:
Template Statistics
By looking at the statistics on the right side of the templates – Sent, Opened, Replied, and Clicked
Top 10 Email Templates
Below you can find how to view the performance of the Top 10 Templates in the list. This has been derived based on the Email Replied count.
- In the Templates tab, click on the Performance Analysis button above the grid.
- The Performance Analysis of Top 10 Templates window will be displayed where you can view the Graphical Bar Chart showing the performance of Top 10 Templates in the list.
Turn ON the toggle button Show sent metrics to view the metrics of the total mails sent.
To view the performance of each email template status (sent, links clicked, opened, and replied), hover your mouse on the color legends and the count will be displayed.
Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.
NOTE: The information provided here is for informational purposes only and should not be considered as a legal advice. Please consult your legal counsel regarding compliance with relevant laws.