The call lists that have been uploaded from the My Lists tab or from Cadence will be displayed in the My Session workspace.
Below you can find the list of columns available in this section:
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Record Number. |
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Call A warning message below will be displayed to ensure proceed with records that are flagged for ‘Do Not Call Until’. Click Yes to select all records including records flagged for ‘Do Not Call Until’ or click Cancel to cancel the process. |
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Do Not Call Until NOTE: When Do Not Call Until is used on a file, Koncert will remember it was unchecked, but it will not remember the Do Not Call Until date. |
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Caller ID |
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Parking ![]() |
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Priority – Select how often you would like the Prospect to be called during the session. By default, the Priority will be ‘1’. If needed, you can change the priority by clicking the increment/decrement icons ![]() |
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View Notes NOTE: This will only work for Koncert sites integrated with a CRM. |
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QNotes |
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CRM |
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Account Name, Contact Name, Phone, and Title (example) – Here you will see the data you have chosen to be shown here from the Customize Columns section in the Settings tab. |
After the dialing session has been started, dialing information such as number of Dials made, number of VMs left, and Total Time of the session being progressed will appear on the top of the Koncert portal.
Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.