Agent Assisted Dialer is a cloud-based power dialing software with Live Conversation Automation (LCA) technology. Designed and developed for Sales Reps and Sales Managers. Here, Dialing Agents play a major role in connecting Sales Reps with prospects through the hierarchy of Receptionists, GateKeepers, IVRs, etc. Once the call is connected to the Prospect, the Dialing Agent will immediately transfer the call to the Sales Rep.
- Agent Assisted Dialer allows Dialing Agents to takeover Sales Reps non-productive outbound calling activities (such as auto-dialing numbers in the list, talking to receptionists and gate-keepers and leaving voicemails) to increase the productivity of Sales Reps by connecting them only with live prospects.
- The patented technology provides Sales Reps the control and visibility into the automated dialing process. It allows Sales Reps to view, select, and deselect records during the dialing session.
- The Local Presence Caller ID greatly increases the opportunity to speak with prospects.
- Before, during, and after the conversation, the Sales Rep can review and update the prospect’s sales notes. After the call, Sales Rep can resume the dialing session on demand.
Please contact Koncert Support for any questions at email@example.com or 603-952-2505.