The Caller IDs with more usage can be released from the Area Code.
Below you can find how to release a purchased/mapped Caller IDs:
- Click on the Heat Map icon (under the Action column) to the right of the Caller ID Group.
- The Heat Map window will be displayed.
- Select the Caller IDs that you want to release by clicking the checkbox under the Release column.
- Click the Release Caller ID(s) button to release the Caller IDs.
- A confirmation message below will be displayed.
- Click Proceed to release the Caller ID. This will remove the Caller ID permanently and may not be available to purchase again.
Please contact Koncert Support for any questions at firstname.lastname@example.org or 603-952-2505.