You can modify/edit the default Settings (Title, Date Range, Products, and Users) of the below Widgets in the My Dashboard tab:
- Donut Chart
- Vertical Bar Chart
- Horizontal Bar Chart
- Best Day and Time to Make Calls for the Company
- Leaderboards (Dials, Positive Conversations, Other Conversations)
Below you can find how to modify the Widget settings:
- Click on the Edit icon to the right of the Widget you wish to modify.
- The Widget Settings window will be displayed.
NOTE: The fields in the Widget Settings window will differ for each Widget. The User(s) field will only be visible to managers.
- Modify the widget settings as needed. You can change the date range based on which the charts will be displayed as per your preference.
NOTE: The Start Date and End Date fields will be made visible only when selecting the option Custom Date from the Date Range field.
- Click Save to save the changes made. The changes that you have made will be impacted on the chart.
Please contact Koncert Support for any questions at firstname.lastname@example.org or 603-952-2505.