This article explains how to connect to the Koncert Phone Bridge to make calls using the Phone Call feature.
- After successful login, you will be redirected to the Koncert My Session page.
- Dialing into the Phone Bridge is mandatory to start dialing your prospects.
- To do this, click on the Join Audio button at the top of the page, next to the product name AI Flow Dialer.
- After the Choose an audio connection option window pops up, navigate to the Phone Call tab.
- Dial the Phone Number (Dial) and enter the Access Code as visible on the Phone Call tab.
NOTE: For every session or session time out, the Access Code will change.
- After successfully dialing into the Koncert Phone Bridge, the Join Audio button will be replaced by the icon, as shown below.
However, you can view the Dial and Access Code by hovering over the icon.
- Also, the Phone Status flashing in Red will turn Green with a checkmark and the Start Session button will begin to flash green.
- To start dialing the prospects, load the prospects into the My Session page and click Start Session.
Please contact Koncert Support for any questions at firstname.lastname@example.org or 603-952-2505.