The My Reports module provides you with consolidated and accurate information about your AI Parallel Dialing sessions. Information in the reports is well organized and can be used for future planning and decision-making. You can retrieve, view, and export your reports during the specified time.

NOTE: Managers can retrieve and view all their team member's report during a specific period.

Below you can find the reports available for AI Parallel Dialer (AIPD):

• AIPD - All Calls

• AIPD - Connects

• AIPD - Dials

• AIPD - Executive

• AIPD - International Dialing

• AIPD - International Summary

• AIPD - Non-Connected

• AIPD - Talker Call Disposition

• AIPD - Usage

• AIPD - Weekly Summary

NOTE: In addition to the above reports, you can view the reports of other Koncert products that you have licensed.

Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.