In My Reports, the List Name field will be enabled only for the following reports:
- AIPD - All Calls
- AIPD - Non-Connected
- AIPD - Talker Call Disposition
- AIPD - Weekly Summary Report
By selecting the List Name, you will be able to generate reports only for the selected List Names. You can select either one list name or multiple list names to generate reports.
Please contact Koncert Support for any questions at support@koncert.com or 603-952-2505.