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  1. Koncert
  2. Agent-Assisted Dialer
  3. Getting Started

Getting Started

  • What is an Agent Assisted Dialer?
  • How do I log into the Koncert portal?
  • Two-step Authentication for Standalone users
  • How do I customize the menu bar in Agent Assisted Dialer?
  • How do I log off of Koncert portal?
  • How do I switch from Dialers to Cadence?
  • What is the difference between AAD, FD & CD?

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