Logo
Back to Koncert.com
Sign in

koncert knowledge base

  1. Koncert
  2. Flow Dialer
  3. My Session

My Session

  • My Session Overview
  • My Session - Workspace
  • What dialing tools are available in the My Session tab?
  • How do I dial into the Phone Bridge to make calls?
  • How to dial in using the Call Me feature?
  • How do I skip over someone I do not want to dial?
  • How do I re-check all unchecked boxes at once?
  • How does the Adhoc Dial feature work?
  • How do I initiate a Dialing Session?
  • How do I make International calls?
  • How do I dial an alternative number of a Prospect?
  • What are the different options to save and dial the Referral record?
  • How do I set the character limit for Call Comments in the Call Disposition window?
  • Where can I view the current Call List names in My Session?
  • How do I know my network connectivity status within Koncert?
  • How do I check my Internet Speed and Page Load time within Koncert?
  • How do I get notified when my team member initiated a dialing session?
  • How to make calls while based in the UK?
  • Where do I view the settings configured for the current Call List?
  • How do I modify Prospect’s details in Koncert?
  • How do I switch between Flow Dialer & Agent Assisted Dialer?
  • What are the allowed phone formats for local and international numbers for a UK user?
  • What are the allowed phone formats for local and international numbers for a Singapore user?
  • What are the allowed phone formats for local and international numbers?
  • How to make calls while based in Singapore?
  • How to leave a pre-recorded Voicemail?
  • How does ZigZag dialing work?
  • How do I get the CRM window to open automatically?
  • Call Disposition popup
  • How do I record a Voicemail?

Disclaimer: The information contained in this website is for general information purposes only. The information is provided by Koncert and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information about our products contained on the website for any purpose.

About Us

  • Company
  • Careers
  • In The News
  • Partners
  • Patents

Products

  • Product Overview
  • Koncert Dialers
  • Koncert Cadence
  • Koncert Coverage
  • Koncert AI
  • Pricing

Resources

  • Customer Reviews
  • Case Studies
  • Webinars
  • Blogs
  • Privacy Policy
  • Request Demo

Contact Us

  • Call Support (603) 952-2505
  • Call Sales (800) 955-5040 Press 1
  • Email Support

Follow Us

Copyright © Koncert. All Rights Reserved