My Session
- My Session Overview
- My Session - Workspace
- What dialing tools are available in the My Session tab?
- How do I dial into the Phone Bridge to make calls?
- How to dial in using the Call Me feature?
- How do I skip over someone I do not want to dial?
- How do I re-check all unchecked boxes at once?
- How does the Adhoc Dial feature work?
- How do I initiate a Dialing Session?
- How do I make International calls?
- How do I dial an alternative number of a Prospect?
- What are the different options to save and dial the Referral record?
- How do I set the character limit for Call Comments in the Call Disposition window?
- Where can I view the current Call List names in My Session?
- How do I know my network connectivity status within Koncert?
- How do I check my Internet Speed and Page Load time within Koncert?
- How do I get notified when my team member initiated a dialing session?
- How to make calls while based in the UK?
- Where do I view the settings configured for the current Call List?
- How do I modify Prospect’s details in Koncert?
- How do I switch between Flow Dialer & Agent Assisted Dialer?
- What are the allowed phone formats for local and international numbers for a UK user?
- What are the allowed phone formats for local and international numbers for a Singapore user?
- What are the allowed phone formats for local and international numbers?
- How to make calls while based in Singapore?
- How to leave a pre-recorded Voicemail?
- How does ZigZag dialing work?
- How do I get the CRM window to open automatically?
- Call Disposition popup
- How do I record a Voicemail?