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  1. Koncert
  2. AI Flow Dialer
  3. Administration

Administration

  • Manager Features
  • Add a Team
  • Edit a Team
  • Delete a Team
  • Users
  • View and Edit Call Disposition values
  • Add a new Call Disposition
  • Caller ID purchase from Twilio
  • Add a new Caller ID Group
  • Rename the Caller ID Group
  • Delete a Caller ID Group
  • Set the default Caller ID Group
  • Upload a Caller ID File
  • Add the Caller IDs to Cart
  • Purchase the Caller IDs in the Cart
  • Map Caller IDs across States
  • Map Caller IDs from other Area Codes
  • Caller ID Settings
  • Heat Map - View the actual usage of the Caller IDs
  • Release a Caller ID
  • Download the Caller IDs
  • Organization Level Settings
  • CRM Import Filters
  • Parking Lot
  • How does a user delete the Parked records?

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