My Session
- My Session Overview
- My Session - Workspace
- What dialing tools are available in the My Session tab?
- Join Audio
- How to dial in using the Phone Call feature?
- How to dial in using the Call Me feature?
- How to use the computer audio in the easiest way?
- Microphone and Speaker settings in My Session
- How do I skip over someone I do not want to dial?
- How do I make all the records dialable at once?
- What is the Do Not Call Until feature?
- How do I switch to AI Parallel Dialer between Koncert products?
- How do I record a Voicemail?
- How do I record an Initial Transfer Greeting?
- How do I modify Prospect’s details in Koncert?
- Where can I view the current Call List names in My Session?
- Where do I view the settings configured for the current Call List?
- How do I delete prospects from My Session?
- How do I know my network connectivity status within Koncert?
- How do I check my Internet Speed and Page Load time within Koncert?
- What are the allowed phone formats for local and international numbers?
- What are the allowed phone formats for local and international numbers for a Singapore user?
- What are the allowed phone formats for local and international numbers for a UK user?
- How does ZigZag dialing work?
- How do I initiate a Dialing Session?
- How do I get notified when my team member initiated a dialing session?
- How to disposition a call?
- Call Disposition popup
- How do I get the CRM window to open automatically?
- How do I disable the Call Disposition window popup?